Privacy policy
Privacy Policy
Last updated: July 12, 2026
At SimplyPawsly, your privacy and the security of your personal information are extremely important to us. This Privacy Policy describes how we collect, use, and disclose your information when you visit or make a purchase from simplypawsly.com.
1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through Shopify Payments), email address, and phone number.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you regarding your order.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services (if you have opted in).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy. We also use Google Analytics to help us understand how our customers use the site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights
If you are a resident of Canada, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact details below.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our Contact Page.